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Accessibility statement

We want everyone to be able to use our website, whatever their ability or technology.

We follow the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and aim to meet some Level AAA standards. This helps us comply with UK law, including the Equality Act 2010.

Accessibility features you can use

You can:

  • Zoom in up to 300% without text spilling off the screen
  • Navigate most of the site using only a keyboard
  • Navigate most of the site using speech recognition software
  • Read text written as simply as possible
  • Use our "Skip to main content" link at the top of each page

Need help with your device? AbilityNet has step-by-step guides.

Browser support

Our website works best on the latest versions of:

  • Firefox
  • Chrome
  • Safari
  • Edge

We try to support older versions where possible, but some features may work best when updated.

What's not fully accessible

We are working to fix the following issues:

Issue WCAG Criterion Status Planned Fix
Survey question ordering (drag-and-drop only) 2.1.1 Keyboard In progress 2026
Colour contrast on Tools 1.4.3 Contrast (Minimum) In progress 2026
Embedded Toast UI calendars - WCAG 2.1.1 Keyboard

This issue cannot be fixed because it is caused by a third-party component. An accessible alternative is available on request.

Older documents

Older PDFs and documents published before 23 September 2018 may not be fully accessible unless they are essential to providing our services. We can provide accessible versions on request.

Third-party content

Some content hosted by external organisations (such as employers, agencies or universities) may not be fully accessible.

Get content in a different format

We can provide information in:

  • Accessible PDF
  • Large print
  • Easy read
  • Audio
  • Braille

Contact us.

We'll reply within 1 working day. We may work with university partners to meet your needs.

If you have a problem

If you find any issues not listed here, please contact us.

If you're unhappy with our response, contact the Equality Advisory and Support Service (EASS).

How we test accessibility

We test our website using:

  • Automated tools: Accessibility Insights for Web
  • Manual checks: W3C accessibility checklist and tools
  • Assistive technology: JAWS with Internet Explorer, NVDA with Firefox, VoiceOver on Apple devices, ChromeVox on Chrome
  • External testing: Independent testing by Olivedon Limited and university partner accessibility teams

We check a sample of pages and test:

  • Keyboard navigation
  • Colour contrast
  • Correct use of headings and labels
  • Focus indicators and tab order

Our commitment

We make continuous improvements by:

  • Testing before new features go live
  • Working closely with our partners
  • Acting quickly on feedback from users

Technical compliance: This site is partially compliant with WCAG 2.2 Level AA due to the issues listed above.

Last updated: 21 January 2026
Prepared on: 22 September 2022
Next review: 28 February 2026